NTQ and Tata Consultancy Services have inked a partnership to provide TCS BaNCS solutions to the Banking, Financial Services, and Insurance (BFSI) industry in Vietnam, addressing the objectives of increasing productivity, optimizing operating costs, creating excellent customer experiences, and developing new business models.
In fact, Vietnamese financial enterprises are facing many difficulties, specifically: it takes time for the market to get used to new products; the operating process has not been optimized; existing customer retention rate is not high; scarcity of high-quality human resources; lack of resources to keep pace with growth and not flexibly adapt to the constant changes of legal documents.
Being well aware of these problems, NTQ Solution and TCS have joined hands to offer digital solutions to help businesses overcome all of these challenges. TCS is the world's leading large IT corporation, ranked in the Top 100 largest global brands; while NTQ is in the Top 10 Vietnamese IT enterprises in 2021. This strategic cooperation has opened a "shortcut" to help Vietnamese financial enterprises transform digitally faster and easier than ever: TCS BaNCS.
TCS BaNCS is a proven product that offers wide coverage across the entire spectrum of Banking, Capital Markets, and Insurance, which has assisted financial institutions in structuring and delivering contextual, improved experiences to their customers. With the TCS BaNCS Marketplace, customers can access an open and enriched partner ecosystem to curate solutions of their choice.
NTQ Solution, as a TCS BaNCS Channel Partner, will jointly build and develop services based on its extensive experience in developing digital transformation solutions targeting leading financial institutions in the region.
NTQ Solution is a global IT consulting, services and solutions company that helps enterprises from more than 20 countries transition seamlessly while overcoming risks. After 11 years of operation, NTQ Solution has nearly 1,000 employees working at its headquarters in Hanoi (Vietnam), and offices in Japan, South Korea, and Hong Kong.
Toward "world-class" software solutions, NTQ Solution adheres to an innovative, scalable, and technology-agnostic approach that empowers its clients to transform their business and derive lasting business value.
In its strategic industry – BFSI - NTQ Solution assisted global financial institutions, namely AIA Hong Kong, Mixcare, FwD, VHIS-AXA Hong Kong, Manulife, and MBAL..., to accelerate value in terms of cost reduction, operational optimization, delivering excellent customer experiences, and developing new business models.
"Technology is the key for BFSI businesses to catch up to sustainable development in today's digital economy and VUCA world," said Mr. Pham Thai Son, NTQ Solution CEO.
"With TCS as a companion, we will strengthen our high-quality products and services for the Vietnamese and regional markets, while developing new business models that meet "world-class" standards, assisting clients in solving the problem of optimizing operations and improving user experience."
