1. JOB DESCRIPTION 

  • Manage and develop relationships with existing customers.

  • Act as the main point of contact between Korean customers and offshore teams.

  • Identify upselling/cross-selling opportunities.

  • Manage account plans, revenue, and customer pipeline.

  • Monitor customer satisfaction and handle arising issues.

  • Collaborate with Delivery/Presales to ensure service quality.

  • Expand existing customers from current projects into broader opportunities.


2. REQUIREMENTS 

  • 3–7 years of experience in Account Management / Client Management in IT.

  • Experience managing enterprise accounts.

  • Understanding of IT outsourcing / SI / software development.

  • Business-level Korean + ENG good

  • Ability to work with multiple stakeholders and offshore teams.

  • Strong communication & negotiation skills.

  • Commercial mindset with the ability to identify expansion opportunities.


3. WHY NTQ? 

  • Competitive salary, with consideration for salary increases based on performance and job efficiency.

  • Special recognition programs and benefits for long-term employees.

  • The NTQ Ranking program helps shape a clear development path for employees when joining the company.

  • Focused technology development opportunities, involvement in large projects, and the application of the latest technologies.

  • Work-life balance with extracurricular clubs, team-building activities, 

  • annual vacations, open space work areas, pantry, and board games.

  • Insurance coverage as per regulations, including personal health insurance, health insurance for family members, maternity benefits equivalent to 75% of the salary, and an annual health check-up.

  • Learning & researching culture: Support for certification exam costs, participation in internal upskilling courses, management development courses, with experts who have 15 years of experience in the software field.


4. CONTACT