1. JOB DESCRIPTION
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Manage and develop relationships with existing customers.
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Act as the main point of contact between Korean customers and offshore teams.
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Identify upselling/cross-selling opportunities.
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Manage account plans, revenue, and customer pipeline.
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Monitor customer satisfaction and handle arising issues.
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Collaborate with Delivery/Presales to ensure service quality.
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Expand existing customers from current projects into broader opportunities.
2. REQUIREMENTS
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3–7 years of experience in Account Management / Client Management in IT.
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Experience managing enterprise accounts.
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Understanding of IT outsourcing / SI / software development.
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Business-level Korean + ENG good
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Ability to work with multiple stakeholders and offshore teams.
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Strong communication & negotiation skills.
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Commercial mindset with the ability to identify expansion opportunities.
3. WHY NTQ?
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Competitive salary, with consideration for salary increases based on performance and job efficiency.
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Special recognition programs and benefits for long-term employees.
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The NTQ Ranking program helps shape a clear development path for employees when joining the company.
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Focused technology development opportunities, involvement in large projects, and the application of the latest technologies.
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Work-life balance with extracurricular clubs, team-building activities,
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annual vacations, open space work areas, pantry, and board games.
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Insurance coverage as per regulations, including personal health insurance, health insurance for family members, maternity benefits equivalent to 75% of the salary, and an annual health check-up.
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Learning & researching culture: Support for certification exam costs, participation in internal upskilling courses, management development courses, with experts who have 15 years of experience in the software field.
4. CONTACT
- Email: [email protected]
- Fanpage: https://www.facebook.com/tuyendung.ntqsolution
- Website: https://career.ntq.com.vn/
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